our website : www.bucolic.ltd
What information does the Application obtain and how is it used?
User-Provided Information
The Application obtains the information you provide when you register on the website. However, please keep in mind that you may not be able to use some of the features offered by the website unless you register with us.
When you register with us and use the website, you generally provide (a) your name, email address, age, user name, password, and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card information for purchase and use of our website, and; (e) information you enter into our system when using the website, such as contact information and project management information.
We may also use the information you provided us to contact you from time to time to provide you with important information, required notices, and marketing promotions.
Automatically Collected Information
In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.
Do third parties see and/or have access to information obtained by the Application?
Only aggregated, anonymized data is periodically transmitted to external services to help us improve our website and our service. We will share your information with third parties only in the ways that are described in this privacy statement. We may disclose User Provided and Automatically Collected Information:
* as required by law, such as to comply with a subpoena or similar legal process;
* when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
* with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them and have agreed to adhere to the rules set forth in this privacy statement.
Data Retention Policy, Managing Your Information
We will retain User-Provided data for as long as you use the website and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at sales.bucolic@gmail.com and we will respond in a reasonable time. Please note that some or all of the User-Provided Data may be required in order for the Application to function properly.
Security
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our website. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
What rights do you have over your data?
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at sales.bucolic@gmail.com
Terms &Conditions: Refund and Returns Policy
Overview
Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items:
— Gift cards
— Downloadable software products
— Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted:
— Book with obvious signs of use
— CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
— Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
— Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales.bucolic@gmail.com
Sale items: Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales.bucolic@gmail.com or communicate by calling on the number provide on the website and send your item to 16-150-26 A2 Plot 26-A Industrial Estate Shivalli, village, Manipal, Karnataka 576104
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to 16-150-26 A2 Plot 26-A Industrial Estate Shivalli, village, Manipal, Karnataka 576104.Any changes with communicating on the number provided on the website. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Shipping time will be a minimum of 3 days and a maximum of 2 months. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at the above-mentioned numbers and email ID for questions related to refunds and returns.